ABOUT US

Our Work Is Heavily Shaped by Our Core Values

01.

Respect

Respect everyone we meet and treat them like we want to be treated. Whether it is a colleague or a patient, understanding and respect matter.

02.

Courage

We are the experts in our field. Therefore, it is important to have the courage to do what is right knowing that it is for the better good of the person ahead.

03.

Compassion

We aim at understanding and caring for patients and colleague’s needs and wants, by attentive listening and putting ourselves in people’s shoes.

04.

Progression

We want to keep adapting to different situations, with a desire to learn and striving to be better. Learning new trends and technologies in the industry.
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OUR VISION
  • To bring happiness, vitality and success to each other and every person in Physioville

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OUR MISSION
  • To provide exceptional care and get results that make a big difference. To have a measurable impact on health outcomes through evidence based clinical methods.
  • To develop and tailor our services to the health needs of our community and to provide high quality clinical services that can be fairly accessed by all people who would improve with Physiotherapy, Pilates, Massage or Exercise therapy.
  • To educate our patients and provide them a diversity of services with a view to support our clients to have a choice of treatments and services that will support them to be happier and healthier and enjoy it.
  • To add value to the quality of life of each person in our community in every action and every interaction

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OUR VALUES

  • Love, fairness, compassion, empathy, faith and joyfulness.
  • We have a deep love for our community behind our practice, and we express it in our daily actions.
  • We believe in fairness and equity in giving access to essential health services in our wider community. Our passion for customer service, empathy and compassion for all patients is paramount, as is achieving quality outcomes by always providing the best clinical care and support.
  • We want our patients to be active and joyful participants in their health care journey and we include them in decision-making, keep them up-to-date with accurate information, and fully involved in setting the plan. We seek to provide more choice and variety with our treatments and programs and to provide greater access to health information providing a highly personalised service.
  • We live by a patient-centred approach to assessment, treatment and preventative healthcare through consulting, informing, educating and guiding patients towards reaching their health goals.
  • We seek to make a meaningful difference in the health and well-being of our community, actively engaged as promoters and activists for community health. We exist to bring happiness, vitality and success to every person in our community.